Plataclaromx
Privacy Policy
Last updated: January 15, 2026
1. Introduction
Plataclaromx S.A.P.I. de C.V. ("Plataclaromx", "we") respects your privacy and is committed to protecting your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations. This Policy describes how we collect, use and safeguard the information we receive through plataclaromx.com.
2. Data controller
The data controller is Plataclaromx S.A.P.I. de C.V., tax ID PLA260715MX1, with address at Av. Paseo de la Reforma 250, Juárez, Cuauhtémoc, 06600 Mexico City, CDMX, Mexico. Contact: hola@plataclaromx.com.
3. Data we collect
We only collect the data you voluntarily provide in the contact form: name and email address. Additionally, through cookies we may collect technical browsing data (IP address, browser type, visited pages) provided you have granted your consent.
4. Purposes
We use your data to: (i) send you a confirmation that we received your form; (ii) contact you with additional information if you request it; (iii) address queries related to the service; (iv) comply with applicable legal obligations. We do not use your data for third-party advertising and we do not sell it.
5. Legal basis
The processing of your data is based on the explicit consent you provide when submitting the form and accepting this Policy, as well as on Plataclaromx's legitimate interest in responding to your request.
6. Retention
We keep your data for a maximum of 24 months from the last contact, unless a legal obligation requires a longer period. After that time it is securely deleted.
7. Sharing with third parties
We do not share your personal data with third parties, except with technology providers acting as data processors (transactional email, web hosting) under strict contractual obligations, or when required by a competent authority.
8. ARCO rights
You have the right to Access, Rectify, Cancel or Oppose the processing of your data, as well as to limit its use or disclosure and to revoke your consent. To exercise these rights, write to hola@plataclaromx.com stating your request and attaching official identification.
9. Security measures
We apply reasonable administrative, technical and physical measures to protect your data against loss, misuse or unauthorized access, including encryption in transit and access controls.
10. Changes to this Policy
We may update this Privacy Policy. The current version will be published on this page with the date of last update. We recommend reviewing it periodically.
11. Contact
For any question about the processing of your personal data, write to hola@plataclaromx.com or to the postal address stated in section 2.